Where’s my order?
GLC2000 UK provide our customers with free delivery as standard.
Delivery speed is estimated based on the number of supplements ordered:
Standard FREE delivery for up to 1-4 supplements ordered:
UK Delivery: 2-6 working days.
EU Delivery: 5-10 working days.
Orders placed before 2pm will be shipped that day. Please add an extra day to the above estimates for orders placed after 2pm.
Premium FREE delivery for 5+ supplements ordered:
UK Delivery: 1-3 working days excluding Saturdays.
EU Delivery: 3-7 working days excluding Saturdays.
Orders placed before 2pm will be shipped that day. Please allow an extra day to the above estimates for orders placed after 2pm.
My order hasn’t arrived within the estimated time, what should I do?
So you receive your order as quickly as possible we ask that you run through these 3 simple steps before getting in touch:
1. Don’t panic.. The above estimates are guidelines only, so there’s every likelihood that your order will be with you very shortly.
2. Check you order confirmation to ensure your delivery address full and correct (inc post code). If not, this may slow your delivery time but over 99% of the time your order will still reach you.
If your delivery address is your work address please check with other members of staff.
3. If your delivery address is correct we ask you check with your local post office and neighbours. Sometimes it appears that there has been no delivery attempted – often this is just a rushed delivery person who has forgotten to put a note through your door.
Please make sure that you have gone through all of these steps before emailing us at firstname.lastname@example.org as this is the checklist our customer service team will run through with you.
Please be aware that GLC2000 UK use professional external delivery companies to ensure your order is delivered efficiently. Once these companies have taken control of your order it is not possible for us to locate your order until it is returned to us.